Hi Everyone! You guys have been wonderful and tireless about letting us know about bugs, questions, and lots of other helpful feedback about the site here on Hotline. This has been invaluable to us as we got the new site back in order. We still have work we want to do but it's become much more manageable thanks to you! As we said from the beginning, welcoming site-related questions here would be just a temporary measure for post-launch until we could build out a comprehensive FAQ page. We are nearing completion of that page, thanks to much of your feedback here, and we'll be posting it next Wednesday, November 16. To get the Hotline ready for the holidays (the time for it to really shine!), we'll stop allowing site-related questions here again (as we did on the old site). Of course we still want to hear from you, but starting on November 16, when you run into glitches, we'll have a new support email for you to contact directly. Thanks again! -- Amanda & Merrill
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