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Lindsay-Jean Hard
Lindsay-Jean Hard March 13, 2018

Hi Karen, I sent this to the Customer Care team, hopefully you've heard from them by now, but for anyone else who might be wondering the same thing, you can always reach them via email at [email protected] or by clicking the Get Help link at the bottom of the page!

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Shauna
Shauna December 21, 2018

I was told I could return a product but then never heard from anyone again. No one has replied to any of my emails. This is very frustrating. Where is a phone number I can contact someone and get this resolved?

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Lindsay-Jean Hard
Lindsay-Jean Hard December 21, 2018

So sorry that happened Shauna, if you've already tried emailing [email protected], try clicking the Get Help link at the bottom of this page, you should hear from someone soon!

Kaitlin Nygren
Kaitlin Nygren December 21, 2018

I have had the exact same issue. It’s been almost three weeks since I was told I could return an item.

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