Received a used item that should be brand new

I ordered a stair climbing trolly an it cost couple hundred bucks it arrived banged up looked used an only had 1 wheel, i wrote the company and still waiting for a reply it been 3 or 4 days now

Karen
  • Posted by: Karen
  • August 22, 2020
  • 200 views
  • 1 Comment

1 Comment

Customer-Care August 24, 2020
Hi Karen,

Thanks for reaching out here, and we're so sorry to hear this! I see that our team has been in touch via email to make sure this is ironed out for you ASAP, but feel free to reply there with any other concerns or questions.

Best,
Customer Care
 
Recommended by Food52