My order is delivered broken, and the customer service is not responding

The base tray is broken making all the other parts I purchased useless. I want a replace or I will have my bank dispute with you.

zuz141
  • Posted by: zuz141
  • June 7, 2023
  • 534 views
  • 2 Comments
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2 Comments

Lora M.
Lora M. October 27, 2023
I had a similar problem and the team took about 4-5 days to respond.
They handled the issue to my satisfaction
 
Customer-Care-Michelle
Customer-Care-Michelle June 8, 2023
So sorry to see your order arrived damaged! Our sincere apologies for the delay in responding to your inquiry. The Customer Care team has received your message and will reach out to assist shortly.
 
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