How do I get a response about a return

I have sent 4 emails in the past seven days, with no reply!!!!!!

Scott B
  • 937 views
  • 6 Comments

6 Comments

Fern T. September 10, 2020
I like the products, but I doubt I will shop on this website any more. Too difficult to get a return label.
 
Debra M. August 11, 2020
I'm trying to get a return label and see that others have had similar problems. What have you done to finally get a label?
 
Mgrant1 June 29, 2020
I too am having the hardest time getting anyone to return me an email or phone call for my package that I haven’t received. This is my fourth attempt in the past two weeks to get some help other than a generalized email. At this point I just want my money returned.
 
matschiner June 17, 2020
I am having the same problem. How do I get a return label from this company? I’ve been requesting one for over one week. HELP PLEASE.
 
Ann O. June 5, 2020
RE. problem with a return....
I have sent numerous emails over the past week re. my return and I have not received the 2 return labels or even procedure/instructions re. How to "return an item back to Food52"...Please respond.
 
Customer-Care June 2, 2020
Hi Scott,

Thanks for reaching out here, and so sorry you haven't received your return label just yet! Our team has been handling a higher-than-usual volume over the past weeks, but I do see your email in our inbox and we'll be following up with you very shortly.

Speak soon,
Nisse
 
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