How do I speak with customer service?

Several requests have been submitted for a damaged item received the beginning of December and i have not heard anything-despite the request being successfully submitted as per the FOOD52 website

vanwinam
  • Posted by: vanwinam
  • December 28, 2021
  • 1247 views
  • 2 Comments

2 Comments

Ladyjane March 9, 2022
I ordered the sausage in your special last month for my husband's birthday. When he opened it, it smells like bleach. Is that what it is supposed to smell like? I spent over $70.00 for a pound of sausage that he won't eat. I want to be able to use your company because it seems to have a large product of things I like. Please help. I don't have the paperwork so maybe you could find it through my name or address. Brenda McAdams- 2651 Kiansas Ave. - Bensalem, PA 19020. Thank you
 
Customer-Care December 28, 2021
Hi there,

You can reach us by submitting a request on any Shop page on our site (just click the Help button on the bottom right and follow a few prompts), or by sending an email to us at [email protected] Unfortunately we haven't received any requests from the email associated with your account, but let us know if you run into any trouble using the above contact options!

Warmly,
Food52 Customer Care
 
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