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Major issues posting 2-part ingredient recipes.

I have tried for 5 days. The recipe becomes scrambled after publication. Unamused. Editors have been aware since Tuesday, but no resolution.

asked by Marie Viljoen over 3 years ago
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Kristen Miglore

Kristen is the Creative Director of Food52

added over 3 years ago

Hi Marie -- our tech team spent time wrestling with this bug last week while also trying to release some exciting new features. They'll keep trying to resolve it this coming week. Thank you for your patience.

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added over 3 years ago

Thanks for your response, Kristen, and also for crediting me with patience I no longer feel. But I do realize that the site is far more important than an individual user's technical hassles.

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Kristen Miglore

Kristen is the Creative Director of Food52

added over 3 years ago

Your technical hassles are likely happening to others, so it's great that you report them to [email protected]. Some just take longer than others to figure out.

The good news is that once the bug is resolved, 2-part recipes should hopefully display properly (as they're showing up in edit mode now), without any extra work from you.

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pierino

pierino is a trusted source on General Cooking and Tough Love.

added over 3 years ago

Yes, indeed. I experienced the same thing in submitting a two part recipe to a contest. Everything went FUBAR. Even though I don't expect to come close to winning the contest I would still like to repair the damage to what I think is a pretty damn good recipe.

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Michael Hoffman

Product Manager at Food52

added over 3 years ago

Hi, all. We're really sorry about this. It's incredibly frustrating. We're working hard to resolve the problem as soon as possible.

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creamtea

Lisanne is a trusted home cook.

added over 3 years ago

me too :( I wrote to the eds. I ended up just posting it all together as if it were a 1-part recipe within a 2 part format. Looks a bit odd. I'm not going to edit, for now, because all the instructions disappear when I do.

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added over 3 years ago

I now have two up, neither with instructions :-) Guess I'll miss the competition deadline...

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pierino

pierino is a trusted source on General Cooking and Tough Love.

added over 3 years ago

Perhaps the solution might be to suspend the competition for a week while the techs get their algorithms in line???

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Michael Hoffman

Product Manager at Food52

added over 3 years ago

Hi, all. We believe that the problem is fixed going forward, meaning that new recipes will behave as expected, and edits to old ones should appear on the page as they did in the form.