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I was sent a code to use for my first time order but it is charging me shipping why is that? and what can you do to assist me

asked by @misspeola about 2 years ago
2 answers 410 views
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0db46cee 6cad 479e b5bd d0c0cff2aa2d  lk
added about 2 years ago

p.s. I saw that you were, however, charged surcharges for a few of your items—so maybe that's what you were noticing as well. The Smoked Kielbasa & Pure Pork Frankfurter you selected has a shipping surcharge because it's a perishable item that needs special handling in transit. That said, your standard shipping charge of $8 was waived using the promo code you had.

I'm sorry for the confusion, and for my second reply on this! Thank you again for your order and I hope you love everything as much as we do.

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