Last week's finds that tickled your fancy the most. Shop best-sellers »
🔕 🔔
Loading…

My Basket ()

All questions

I can't post a photo to my recipe

I hav tried different pictures, file formats and sizes, but it keeps saying, "you can't upload files of this type", and it's not because the size is above 5 MB.

asked by Patricia Brehmer over 1 year ago
4 answers 304 views
3639eee1 5e0d 4861 b1ed 149bd0559f64  gator cake
hardlikearmour

hardlikearmour is a trusted home cook.

added over 1 year ago

Hmmm. Have you tried jpegs? It's probably best to email the editors directly to get help.

Bbe59f8b e4fc 48e6 8104 c050b4778c5b  dsc 0244
added over 1 year ago

All my photos ar automatically saved as jpg's, but I'll try to e-mail the editors. Thanks

E3c39ee9 7683 4353 abe3 7a27d629357b  1462601 10153177240614544 7205793945824844916 o
added over 1 year ago

Hi Patricia,

Thanks for letting us know about this problem. Can you tell me what operating system and what browser you are using? Also, if you felt like sending me the image directly to test, please do:
clint.newsom@food52.com

Best,

Clint

Bbe59f8b e4fc 48e6 8104 c050b4778c5b  dsc 0244
added over 1 year ago

I use Widows 10 and have tried both Internet Explore and Microsoft Edge, but I'll e-mail you the photos.

Let's Keep in Touch!

Get the recipes and features that have us talking, plus first dibs on events and limited-batch products.

(Oh, and $10 off your order of $50 or more in the Food52 Shop, too.)

Please enter a valid email address.