Birthday code error, unable to use code for birthday gift

I'm trying to redeem my birthday code, but its telling me that I can't use it. It says it only applies "once per customer" even though I just got the email this week to use it.

Posted by: Mmillender
November 28, 2024

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Customer-Care-TaylorNovember 29, 2024

Happy Birthday! We're so sorry that your birthday code isn't working - someone from our Care team will be in touch shortly to sort this out.

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