Birthday code error, unable to use code for birthday gift

I'm trying to redeem my birthday code, but its telling me that I can't use it. It says it only applies "once per customer" even though I just got the email this week to use it.

Mmillender
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1 Comment

Customer-Care-Taylor November 29, 2024
Happy Birthday! We're so sorry that your birthday code isn't working - someone from our Care team will be in touch shortly to sort this out.
 
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