Having a problem replying to comments ...they're not going thru or are showing up all over the place.Help!
17 Comments
PanfusineJune 10, 2011
Thank you Peter & the entire food52 IT team! its really fun to see when someone comments upon your recipe.. Love those E(go)- Mails!
PeterJune 10, 2011
All, both problems have been fixed. Totally our fault -- some new code we put out for some upcoming features (tease, tease) created a conflict. Sorry about that. :-/
Sadassa_UlnaJune 10, 2011
Me too - I've received comments on recent recipes but no email notification about them. It's not an urgent problem but I thought I'd let you know. For example hardlikeamour just left a nice comment on my ginger-ella recipe but I have no notification in my email inbox as I usually do . . . and I see something is up at joninnyc's recent beer bread recipe but that might be intentional?
hardlikearmourJune 10, 2011
I think it started Weds at some point. I uploaded a recipe Weds evening and have not gotten e-mail notification about it being commented on (even though Lapadia happened to comment on it shortly after I posted it.) I'm still getting these e-mail notifications: Someone has commented on a thread you contributed to
Food52 - An answer has been posted to a foodpickle question
Food52 - An answer has been posted to a foodpickle question
PeterJune 10, 2011
Morning update -- working on the misplaced comments problem now. Will look into the missing emails next. For those with the missing emails, may I ask for some additional details? What emails are showing up? And what emails are missing? And do you know roughly when the problem started?
pierinoJune 10, 2011
Yes, my e-mail notifications have stopped as well. This first happened yesterday.
PanfusineJune 10, 2011
Had the exact same questions as boulangere & Hardlikermour, but figured that the glitches would be taken care of ASAP! Thanks Peter!
hardlikearmourJune 9, 2011
it seems to be specific to recipe comments. also i'm not getting any e-mail notices when someone comments on my recipe, but am getting the ones regarding threads and food pickles.
boulangereJune 9, 2011
Same thing happened to me. Comments (replies to comments, actually) went through, but at the top of the page.
PeterJune 9, 2011
Pat, in looking at your recipe, I see lots of comments from you -- many of which seem to be meant as replies. So I think your comments ARE getting through and just landing in the wrong place. As I said, we'll fix this in the morning.
PeterJune 9, 2011
Yikes! We'll take a look at this first thing in the morning. Stay tuned.
EmilyCJune 9, 2011
I've had the exact same experience when trying to reply to the nice comments I've been receiving on my shrimp burger recipe. Like inpatskitchen described, comments intended as replies to others are appearing at the top of the comment list instead of indented. Thanks for looking into this glitch!
inpatskitchenJune 9, 2011
I'm trying to reply to the wonderful comments that I'm getting for my recipe A Tribute to Woody When I hit the "submit" button it tells me to wait a few moments but never goes through. Does this help? I have tried a number of times.
PeterJune 9, 2011
Pat, could you be a little more specific? Are you replying to a comment on a recipe or a blog post? Did you try more than once? (We just released some additional code and it might have caused a hiccup in the saving of your comment.)
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