I am saddened by the marketing and sales direction FOOD 52 has taken. A sharp right turn into an upscale AMAZON, Huy.

miriam summ
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  • 3 Comments

3 Comments

miriam S. December 7, 2021
You're not getting it. Every gadget, every item a third party want to sell Food 52 does not a shopping experience make. I'm trying to help a site I have loved.
You can't control the quality with all you're taking in by the busload. Are the sales commissions worth the loss of brand image?
 
Emily K. December 8, 2021
We appreciate the feedback, but again — really sorry to hear that this has been your experience shopping with us. If you ever have a specific concern with the quality of an item you've ordered, we hope you'll let us know by writing [email protected]. We want you to love what you order from our Shop, and we're happy to help.
 
Emily K. December 7, 2021
Thanks for your thoughts, Miriam. We're really sorry to hear that you feel that way — we're endlessly inspired by our community, and providing the best possible shopping experience is always top of mind. Still, we understand that as we grow and evolve, not everything will be for everyone. We hope you'll continue to follow along and maybe even stay in touch. We're always interested in hearing what you think.
 
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