Customer Service is not responding to me regarding a broken shipment.

Pgilley
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3 Comments

Patricia L. June 10, 2023
Hi, I sent an email regarding a broken ceramic container for the “Lamantea olive oil” I ordered. Please refer to my email. I ordered seven bottles and six of them were beautiful. Thank you!
 
So sorry to see your order arrived damaged! Our sincere apologies for the delay in responding to your inquiry. The Customer Care team has received your message and will reach out to assist shortly.
 
Patricia L. June 11, 2023
Hi, I sent you an email. I had a similar problem. Bought 7 Lamantea olive oil ceramic carafes. They’re beautiful. Only one arrived broken. I’m sure you’ll reply to my email soon. Thank you so much!
 
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