Does it really take 2 or more days to email me a return label?

Melissa
  • Posted by: Melissa
  • December 7, 2023
  • 379 views
  • 3 Comments

3 Comments

Stephanie G. December 8, 2023
This is why I am very hesitant about doing business with this site.
 
Nicole D. December 8, 2023
Hi Stephanie! Just for an alternate perspective, I’ve ordered 64 items (and counting) from Food52. I've only had to return an item 1x, and I didn't have an issue with the self-service return feature.
 
Customer-Care-Michelle December 8, 2023
Hi Melissa, thanks for writing in! We are currently experiencing a high volume of inquiries and are working diligently to respond to all as quickly as possible. Kindly note, most items are eligible for self-serve returns. Simply log into your Food52 account, navigate to the Orders & Returns page, select your order, and click the "Start a Return" button.
 
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