Our NYC Holiday Market is open (!!!) for the weekend. Come on by »
🔕 🔔
Loading…

My Basket ()

All questions

Sending messages to other cooks--is this feature working?

I used the "send me a message" feature to email two other Food52 cooks early last week and I don't think the messages went through. I got in touch with one of them via external email and she confirmed that she never received the message I sent through Food52.

asked by Ms. T about 5 years ago
12 answers 986 views
3639eee1 5e0d 4861 b1ed 149bd0559f64  gator cake
hardlikearmour

hardlikearmour is a trusted home cook.

added about 5 years ago

Some people are getting messages (I am) but others are not.

Cbfb27ea 071f 4941 9183 30dce4007b50  merrill
Merrill Stubbs

Merrill is a co-founder of Food52.

added about 5 years ago

We're still having trouble with some people not getting notifications, but we're working on it and are close, we think!

8a5161fb 3215 4036 ad80 9f60a53189da  buddhacat
SKK
added about 5 years ago

Thanks, Merrill. I have been sending messages to cooks who always respond and am fairly certain they are not getting them.

7b500f1f 3219 4d49 8161 e2fc340b2798  flower bee
added about 5 years ago

Should we expect to "wake up to 3 feet of snow" in our inbox once it's resolved or would it simply start woking from a certain day on without going retroactive?

Bb911bcd 2446 4d8f 848f cdc2090e999a  leaf cake
added about 5 years ago

I have sent messages and got no reply, and I am not receiving any notifications, or replies on recipes or articles where I have posted. Mac/Chrome or Safari

4cfc59eb bdb6 4916 9765 37a4765ff91a  alex september 015
added about 5 years ago

Bevi, as Merrill said above, our developers are working on the notification and the 'send a message' feature problems which are technically related to each other. We hope to have a fix in place fairly soon.

67544da8 1862 4539 8ec8 2d9dfc2601bb  dsc 0122.nef 1
added about 5 years ago

I had the same issue, till Kristen asked me to check the spam folder.. & there were 3 messages sitting there,

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added about 5 years ago

Hi Ms. T, This feature should be working without issues at this point.

B9c94ebc 5a6e 450d abc1 54d387324b87  599449 910822312705 1713284900 n
added over 4 years ago

where on the site do you go to check your messages? i can't find any sort of inbox anywhere...

8a5161fb 3215 4036 ad80 9f60a53189da  buddhacat
SKK
added over 4 years ago

Hey Jason, your messages will come to you via your email address you entered when you subscribed to Food52. To send a message you simply go to the cook's name and there is a tag to send. Hope this helps.

84baef1b 1614 4c3d a895 e859c9d40bd1  chris in oslo
Greenstuff

Chris is a trusted source on General Cooking

added over 4 years ago

Aaah, thank you, everyone. I'd communicated my problems with notifications (I'm getting a few but not getting a whole lot more). I hadn't thought about messages not getting through. You know what? I've come to like these site issues--it makes me appreciate the effort all the more.

B9c94ebc 5a6e 450d abc1 54d387324b87  599449 910822312705 1713284900 n
added over 4 years ago

Ahh, they were all in my spam folder. I had no idea I was supposed to look in my gmail.