Sending messages to other cooks--is this feature working?

I used the "send me a message" feature to email two other Food52 cooks early last week and I don't think the messages went through. I got in touch with one of them via external email and she confirmed that she never received the message I sent through Food52.

  • Posted by: Ms. T
  • November 1, 2011
  • 1296 views
  • 11 Comments

7 Comments

Review our Code of Conduct
Don't send me emails about new comments
hardlikearmour
hardlikearmour November 1, 2011

Some people are getting messages (I am) but others are not.

Review our Code of Conduct
Don't send me emails about new comments
Merrill Stubbs
Merrill Stubbs November 1, 2011

We're still having trouble with some people not getting notifications, but we're working on it and are close, we think!

Review our Code of Conduct
Don't send me emails about new comments
SKK
SKK November 1, 2011

Thanks, Merrill. I have been sending messages to cooks who always respond and am fairly certain they are not getting them.

Droplet
Droplet November 1, 2011

Should we expect to "wake up to 3 feet of snow" in our inbox once it's resolved or would it simply start woking from a certain day on without going retroactive?

Bevi
Bevi November 1, 2011

I have sent messages and got no reply, and I am not receiving any notifications, or replies on recipes or articles where I have posted. Mac/Chrome or Safari

Review our Code of Conduct
Don't send me emails about new comments
alexlutz
alexlutz November 2, 2011

Bevi, as Merrill said above, our developers are working on the notification and the 'send a message' feature problems which are technically related to each other. We hope to have a fix in place fairly soon.

Panfusine
Panfusine November 2, 2011

I had the same issue, till Kristen asked me to check the spam folder.. & there were 3 messages sitting there,

Review our Code of Conduct
Don't send me emails about new comments
jasonjason
jasonjason March 22, 2012

where on the site do you go to check your messages? i can't find any sort of inbox anywhere...

Review our Code of Conduct
Don't send me emails about new comments
SKK
SKK March 22, 2012

Hey Jason, your messages will come to you via your email address you entered when you subscribed to Food52. To send a message you simply go to the cook's name and there is a tag to send. Hope this helps.

Greenstuff
Greenstuff March 22, 2012

Aaah, thank you, everyone. I'd communicated my problems with notifications (I'm getting a few but not getting a whole lot more). I hadn't thought about messages not getting through. You know what? I've come to like these site issues--it makes me appreciate the effort all the more.

Review our Code of Conduct
Don't send me emails about new comments
jasonjason
jasonjason March 22, 2012

Ahh, they were all in my spam folder. I had no idea I was supposed to look in my gmail.

Review our Code of Conduct
Don't send me emails about new comments
Showing 7 out of 7 Comments Back to top
Recommended by Food52