My new Ballarini non-stick pans make popping sounds when heated. Is this normal?

Noreena Scherer
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4 Comments

Shallot October 25, 2017
Mine makes a popping sound as well! I bought it maybe 6 months ago from Food52.
 
Rebecca S. October 25, 2017
Thanks so much for lettings us know, Shallot. We're looking into this with Zwilling as we speak and will follow up with you too, once we have an update.
 
Rebecca S. October 24, 2017
Hi there Noreen, we've not heard of this happening with any other customers, I'm sorry to say. I'm a bit hesitant to say whether or not this is to be expected for the product before conferring with the maker. I'm going to reach out to Zwilling J.A. Henckels on this and update you just as soon as I hear back.

Thanks so much for bringing this to our attention!
Rebecca
 
Noreena S. October 24, 2017
Thank you Rebecca. I purchased the whole non-stick set and they all make the popping sound. Thought this is normal, but I've been reading online. Some of them say that it's a manufacturer's defect and could potentially explode on you. Please let me know as you hear back from Zwilling.
 
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