I've sent you FOUR emails because the cord you sent me to the Luna Lamp was bent and doesn't work. You responded once and then sent the wrong cord.

If I don't hear from by 3:00 pm PT today I'll be filing a complaint with the Better Business Bureau because I've received no response to emails or online requests!

Kate Calvert
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1 Comment

Customer-Care
Customer-Care August 14, 2019
Hi Kate! I'm so sorry to hear that. I can understand how that would be super frustrating, so I'm glad you reached out! I'm going to send you a note right now via [email protected]—we'll get this all sorted out ASAP for you.
 
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