Will Hotline have tabs for unanswered questions, recently asked and last answered?

Really loved those tabs - will they come back?

  • Posted by: SKK
  • October 18, 2011
  • 865 views
  • 15 Comments

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francesca gilberti
francesca gilberti October 18, 2011

Great point! There is still a tab for "Unanswered" and one for "Featured" questions. It is safe to assume that the questions at the top of the hotline's first tab are those most recently asked, as well. Thanks for the reminder about how useful those other tabs were though -- definitely one for the list of ongoing improvements!

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SKK
SKK October 18, 2011

In my view I have two tabs - All and Featured Answers.

I don't see the tab for Unanswered. And on my page, what is on top is most recently answered, even if the question was asked months ago.

francesca gilberti
francesca gilberti October 18, 2011

Yes, I was about to amend my explanation of how questions filter to the top. Good call! The questions recently answered filter back up to the top and I'm in the process of getting more details on that front from our developers ... hang tight! With regards to the "Unanswered" tab, it is far to the left and in gray!

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francesca gilberti
francesca gilberti October 18, 2011

And by left, I mean right -- apologies.

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SKK
SKK October 18, 2011

Thanks, Francesca. I still don't see unanswered. I see answers, views and than an add for Babylips something. Am I going blind?

francesca gilberti
francesca gilberti October 18, 2011

More details: urgent questions with no answers come first, and then they are sorted by the more recent of time answered and time asked questions. Hope that helps, SKK!

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Greenstuff
Greenstuff October 18, 2011

I don't have any "unanswered questions" tab or button either. PC, Chrome.

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boulangere
boulangere October 18, 2011

Neither do I. Mac, Safari.

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SKK
SKK October 18, 2011

Thanks boulangere and greenstuff! Mac, Safari here also.

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Food52
Food52 October 18, 2011

Yikes! Could you reply with a screenshot please? "Add an Image"? Thanks!

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SKK
SKK October 18, 2011

Add your answer here

Answer image

SKK
SKK October 18, 2011

Boulangere or greenstuff, could you take the screenshot? I am not out of my technical realm.

Answer image

SKK
SKK October 18, 2011

My daughter explained how to do this - so here is the screen shot (hopefully)!

Answer image

Food52
Food52 October 18, 2011

Alas -- I've pinned down the issue, folks. It appears we (at Food52 HQ) have a tab users cannot see (for site management purposes). Great to know that you would like to have an unanswered questions tab, though! We will put it on the list of potential changes suggested by the community! Sit tight -- thanks!

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garlic&lemon
garlic&lemon October 18, 2011

I am with the others in voting for the Unanswered Questions & Most Recently Asked tabs.

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