For Peter -- Food52 Website Questions
1) At the time I got the Hotline app, I wasn't able to log in for some reason, so I created a new membership. I want to delete that one now since I don't use it -- how can I do that? Basically, how does anyone delete a membership? 2) My settings include getting emails when there are responses to recipes or articles I have commented on. This used to work, now it does not. I no longer get those emails. How can I fix this?
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And thanks to CookBookChick for raising this issue again. Without your politely squeaky wheel this could have gone on for months more. :-/
No, none have ever ended up in my spam folder.
No, you're not in my address book. I'll try that and report back.
No, there doesn't seem to be much of a pattern. For example, I received a couple of the responses to this question, but not all of them. It seems pretty much the same inconsistencies across hotline, recipes, and blog comments.
It's especially odd, as I do get some notifications.
Also, have you added "[email protected]" and "[email protected]" to your address book? (a tip I forgot to mention).
Lastly, is there a pattern to what does and does not show up? Say, Hotline emails show up (like this one) but recipe and blog comments do not?
All of you, if you're profile settings have a checkmark next to the checkbox that says "Receive notifications to recipes and articles I’ve commented on:" and you're not getting emails from us... and those emails are not shwoing up in your spam folder... then it would be helpful to us if you told us who your email provider is... you know, the part after the @ sign. is it Gmail? Hotmail? Roadrunner.net? Yahoo? Thanks so much,
Finally, I talked to Karl, the new VP Tech yesterday and made sure he was aware of the problem. I'm not sure where it is on his priority list, but at least he knows the problem exists.
But I was locked out entirely once because-- spam was being sent from Japan so everyone with a Japanese provider was closed down.
After I requested reinstatement, No problems to access the site, but no notifications.
Thank you and good luck!