All questions

Mobile site

Okay, i know hotline is for food questions, but...Does anyone else have problems accessing the website (other than hotline) on an iPhone. Anything other than hotline has recently been consistently freezing my phone and forcing me to reset.

asked by ATG117 over 4 years ago

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

10 answers 1199 views
Kristen W.
Kristen W.

Kristen W. is a trusted home cook.

added over 4 years ago

Yes! When I try to get recipes off the website I always wind up having to go to my desktop b/c my I-touch always freezes before the whole thing has loaded. I also haven't been able to post hotline questions from my I-touch (though I can answer questions from it -- go figure!). Would love for this glitch to be resolved!

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Maedl
Maedl

Margie is a trusted home cook immersed in German foodways.

added over 4 years ago

I didn't like the mobile site when I tried it--didn't work well with my iPad.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Lindsay-Jean Hard
Lindsay-Jean Hard

Lindsay-Jean is a Community Editor at Food52.

added over 4 years ago

We're so sorry to hear about the issues that you've all been experiencing. The tech team has been alerted and is looking into it. As a reminder, please drop us a line to let us know about site-related issues ([email protected]) - that's the fastest way to let us know about a problem, so we can get to work correcting it.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

cookbookchick
added over 4 years ago

Yes, I too find that recipes freeze when I try to access them from the mobile site on my iPhone. The Hotline app is working well now, though I've never tried to post a question from it.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Karl Rosaen
added over 4 years ago

Hi all - I was just curious if this issue has persisted? We've tried to reproduce but haven't had any luck. Knowing whether you upgraded to ios7 recently would help too.
Thanks!

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Maedl
Maedl

Margie is a trusted home cook immersed in German foodways.

added over 4 years ago

I’ve upgraded to IOS7, but haven’t tried the app. I’ve used the site through the web and it works fairly well--except that I have to click twice to get to the hotline--once on the hotline tab and then on the pop-up that says something like “ask a question . . . ."

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Greenstuff
Greenstuff

Chris is a trusted source on General Cooking

added over 4 years ago

I have not upgraded. Just today, I kept having pierino's paella article freeze. Finally read it on a computer. First time I'd ever noticed this issue though.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Anastasia
added over 4 years ago

I have problems with the site "freezing" on my droid as well, pretty consistently, actually.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

ATG117
added over 4 years ago

Haven't had the problem this evening and usually it's a consistent issue. I have an iPhone 4s or 5--can't even remember which.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

ATG117
added over 4 years ago

And I don't have the problem with any other site

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)