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Okay, i know hotline is for food questions, but...Does anyone else have problems accessing the website (other than hotline) on an iPhone. Anything other than hotline has recently been consistently freezing my phone and forcing me to reset.

asked by ATG117 about 3 years ago
10 answers 1044 views
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Kristen W.

Kristen W. is a trusted home cook.

added about 3 years ago

Yes! When I try to get recipes off the website I always wind up having to go to my desktop b/c my I-touch always freezes before the whole thing has loaded. I also haven't been able to post hotline questions from my I-touch (though I can answer questions from it -- go figure!). Would love for this glitch to be resolved!

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Maedl

Margie is a trusted home cook immersed in German foodways.

added about 3 years ago

I didn't like the mobile site when I tried it--didn't work well with my iPad.

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Lindsay-Jean Hard

Lindsay-Jean is a Contributing Writer & Editor at Food52.

added about 3 years ago

We're so sorry to hear about the issues that you've all been experiencing. The tech team has been alerted and is looking into it. As a reminder, please drop us a line to let us know about site-related issues ([email protected]) - that's the fastest way to let us know about a problem, so we can get to work correcting it.

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added about 3 years ago

Yes, I too find that recipes freeze when I try to access them from the mobile site on my iPhone. The Hotline app is working well now, though I've never tried to post a question from it.

A0073018 4b0d 40c9 8700 234d707592cc  karl
added about 3 years ago

Hi all - I was just curious if this issue has persisted? We've tried to reproduce but haven't had any luck. Knowing whether you upgraded to ios7 recently would help too.
Thanks!

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Maedl

Margie is a trusted home cook immersed in German foodways.

added about 3 years ago

I’ve upgraded to IOS7, but haven’t tried the app. I’ve used the site through the web and it works fairly well--except that I have to click twice to get to the hotline--once on the hotline tab and then on the pop-up that says something like “ask a question . . . ."

84baef1b 1614 4c3d a895 e859c9d40bd1  chris in oslo
Greenstuff

Chris is a trusted source on General Cooking

added about 3 years ago

I have not upgraded. Just today, I kept having pierino's paella article freeze. Finally read it on a computer. First time I'd ever noticed this issue though.

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added about 3 years ago

I have problems with the site "freezing" on my droid as well, pretty consistently, actually.

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added about 3 years ago

Haven't had the problem this evening and usually it's a consistent issue. I have an iPhone 4s or 5--can't even remember which.

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added about 3 years ago

And I don't have the problem with any other site