🔕 🔔
Loading…

My Basket ()

All questions

Still waiting on your Cuisinart replacement blades?

Hi all—I've been seeing some reports floating around online of people who ordered Cuisinart replacement blades following last December's recall (https://food52.com/blog...) and have yet to receive their replacement blades four months later. Has anyone else run into this trouble?

Mayukh is a former Staff Writer at Food52.

asked 6 months ago

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

16 answers 968 views
8b068ff0 4e16 44e7 a1b3 b65967ac2d2b  img 2363
added 6 months ago

I have - I called in January and they told me it would take two weeks. I haven't called again, but was going to try to go through the recall process once more. I'm still using my processor - I got tired of waiting.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

8b068ff0 4e16 44e7 a1b3 b65967ac2d2b  img 2363
added 6 months ago

Mine came on Friday :-)

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added 6 months ago

Oh, yeah. I've gotten a couple of emails from Cuisinart asking for my patience, and that the replacements were still being manufactured. I started using mine again a couple of months ago. Needs must! Gotta make that zhoug, gotta process that beet dip.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added 6 months ago

Got an email in early February that said "We estimate that your blade could be shipped any time between 2/20/2017-5/8/2017" and I (somewhat surprisingly) received it in early March.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added 6 months ago

I got mine right away, within a couple weeks if I remember

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

E2fa6967 d69b 4984 9510 16261f54e881  sophie
added 6 months ago

I contacted them in early December. I checked back in February after no response, and they asked that I be patient. I again contacted them the end of March and they said it would be shipped the end of June. That's 7 months. But, they said I could use all the other blades. Maybe I should try shredding some hummus.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Cfe06c3a 31ba 4cd7 a0b0 2d1e7eb98d8e  18930218514 6fcf35ff43 b
Lindsay-Jean Hard

Lindsay-Jean is a Contributing Writer & Editor at Food52.

added 6 months ago

Me! I submitted in December and am still waiting.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

092efd1a f34b 461d 89b1 f3e76e0ce940  dsc 0028
added 4 months ago

Me too!

Bb911bcd 2446 4d8f 848f cdc2090e999a  leaf cake
added 6 months ago

I submitted in December and just received my replacement blade last week. I did email and also called at some point in February. I think Conair needed to replace over 9 million blades. Note: if you bought your Cuisinart at Costco, you should be able to take it back and replace with a new machine.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

C0948b26 08e7 4243 a2bb 8aeda752bb6a  fb avatar
added 6 months ago

I am still waiting! I had an email confirmation, and then one follow up. Since then, nothing.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added 6 months ago

I haven't. I did get an email a couple of months ago saying it could be shipped any time between 2/20 and 5/8, so they have another month to make good on their promise.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

379bb239 c889 475e 8cbf a5af6b9c8df4  image
added 6 months ago

Still waiting on mine too. Filed the claim in December. I have received a couple of emails saying thanks for my patience too. No blade yet, however.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added 6 months ago

I received a replacement blade that didn't fit! They did not seem at all surprised when I finally reached someone by phone.
I have no idea when/if I will see another one.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added 4 months ago

Still haven't!! No word after I sent back the incorrect one:/
Ellen

23b88974 7a89 4ef5 a567 d442bb75da04  avatar
added 4 months ago

I'm still waiting. I was told a few months ago that it would arrive in June, and when I emailed them 6/30, I got a response that they were still on back-order and therefore they didn't have any to send out. I have to admit this is rather frustrating, as I've been waiting 6 months now, and there's been no progress.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

012dfbd1 43d9 417a ae27 f5cd7f65b8fe  img 0736
added 4 months ago

Finally got mine in June. Happily adjusting to using it again.

Are you channeling your best self with this comment? (If you're not sure, check out our Code of Conduct.)

Loading…

Reset
Password

  Enter your email below and we'll send you instructions on how to reset your password

Account Created

Welcome!

Logged In

Enjoy!

Email Sent

Please check your email for instructions
on how to reset your password

Successfully logged out

Let's Keep in Touch!

Get the recipes and features that have us talking, plus first dibs on events and limited-batch products.

(Oh, and $10 off your order of $50 or more in the Food52 Shop, too.)

Please enter a valid email address.