Still waiting on your Cuisinart replacement blades?

Hi all—I've been seeing some reports floating around online of people who ordered Cuisinart replacement blades following last December's recall (https://food52.com/blog...) and have yet to receive their replacement blades four months later. Has anyone else run into this trouble?

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16 Comments

louisez July 3, 2017
Finally got mine in June. Happily adjusting to using it again.
 
Blair July 3, 2017
I'm still waiting. I was told a few months ago that it would arrive in June, and when I emailed them 6/30, I got a response that they were still on back-order and therefore they didn't have any to send out. I have to admit this is rather frustrating, as I've been waiting 6 months now, and there's been no progress.
 
Ellen April 17, 2017
I received a replacement blade that didn't fit! They did not seem at all surprised when I finally reached someone by phone.
I have no idea when/if I will see another one.
 
Ellen July 3, 2017
Still haven't!! No word after I sent back the incorrect one:/
Ellen
 
HapppyBee April 15, 2017
Still waiting on mine too. Filed the claim in December. I have received a couple of emails saying thanks for my patience too. No blade yet, however.
 
witloof April 12, 2017
I haven't. I did get an email a couple of months ago saying it could be shipped any time between 2/20 and 5/8, so they have another month to make good on their promise.
 
stephanieb April 12, 2017
I am still waiting! I had an email confirmation, and then one follow up. Since then, nothing.
 
Bevi April 12, 2017
I submitted in December and just received my replacement blade last week. I did email and also called at some point in February. I think Conair needed to replace over 9 million blades. Note: if you bought your Cuisinart at Costco, you should be able to take it back and replace with a new machine.
 
Lindsay-Jean H. April 11, 2017
Me! I submitted in December and am still waiting.
 
cookbookchick July 4, 2017
Me too!
 
Tryumph April 11, 2017
I contacted them in early December. I checked back in February after no response, and they asked that I be patient. I again contacted them the end of March and they said it would be shipped the end of June. That's 7 months. But, they said I could use all the other blades. Maybe I should try shredding some hummus.
 
stacy April 11, 2017
I got mine right away, within a couple weeks if I remember
 
Evan April 11, 2017
Got an email in early February that said "We estimate that your blade could be shipped any time between 2/20/2017-5/8/2017" and I (somewhat surprisingly) received it in early March.
 
schuylersister April 11, 2017
Oh, yeah. I've gotten a couple of emails from Cuisinart asking for my patience, and that the replacements were still being manufactured. I started using mine again a couple of months ago. Needs must! Gotta make that zhoug, gotta process that beet dip.
 
Courtney C. April 11, 2017
I have - I called in January and they told me it would take two weeks. I haven't called again, but was going to try to go through the recall process once more. I'm still using my processor - I got tired of waiting.
 
Courtney C. April 17, 2017
Mine came on Friday :-)
 
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