Can chicken temp at 165 and still be raw

We have a commercial kitchen. Manager says he checked he chicken and it showed 180. But the chicken went to the customer and it was raw inside. I feel there is no way scientifically. Either the thermometer is not celebrated correctly or they did not probe the chicken properly

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2 Comments

BerryBaby October 1, 2018
I also agree. If the chicken is thicker in one area and he took the temperature in a thinner area, he definitely could have a higher temperature reading. Should always insert thermometer in thickest part of meat.
 
Nancy September 30, 2018
Agree.
 
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