I received my lemon tree today and the box clearly dates not to put it sideways. I received it with the entire tree almost out of the container and r.

My lemon tree came today. The box clearly states not to place sideways. It had all of the roots exposed as all of the soil was just about out of the container! I’m so disappointed and this was a $90 tree! Not sure it’ll survive. Pls help. This is so frustrating

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I'm so sorry to hear that your Meyer Lemon Tree arrived in that condition, that is so unfortunate! We are of course more than happy to make this right for you.

I'll be reaching out to you directly via e-mail from our [email protected] address after my reply here to sort this out for you, and we'll flag this with the team as well.

Talk soon!
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