How can I get customer service to respond to me?

I received two items as gifts that people purchased from Food 52 which I have so I have tried to return them. After getting an initial email that did not seem to address my issues, and asking if there was a phone number to call (which apparently there is not), I sent a long email in response on January 19, 2023. I cannot get a response. I have sent several follow up emails. How can I get someone to write me back? This is insane.

Joshua Rosen
  • 1 Comment

1 Comment

Customer-Care-Michelle February 1, 2023
Thank you for bringing this to our attention, so sorry to hear about your experience connecting with our Care Team! I can see we were able to connect and have come to a resolution for you. If there is anything else we can do to assist, you can reach us at [email protected]
Recommended by Food52