Seem to be very hard right now
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Merrill is a co-founder of Food52.
Lucky you! When they're ripe, they'll smell really fragrant, and when you press one gently with the pad of your finger, the flesh should give a little. Should only take a couple of days at room temp to ripen.
Yes, you are lucky. We used to receive a box every winter and I can tell you they are delicious. Once they have ripened do put them in the fridge at that point - they can get overripe quickly too.