How can I remove burned on spots on a beautiful 5.5 staub cocotte?

My new beautiful 5.5 qt staub cocotte has what appears to be burned on spots I cannot remove. See the photo. This happened after I cooked something on it with coconut oil. I was stupidly trying to cook popcorn in it and not used to this pot I probably left it o the heat long after I should have.

I've tried cleaning it following the instructions in the book, including the boiling water/baking soda method. The spots will not budge when I use a 3M heavy duty scouring pad (not metal).

Did I just ruin my beautiful new pot? Any ideas about how to remove them?

  • Posted by: Pilar
  • February 6, 2020
  • 213 views
  • 6 Comments
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6 Comments

Customer-Care February 6, 2020
Hello Pilar,

If boiling the pot with the baking soda / water didn't work, there's actually another baking soda method for REALLY stubborn burnt areas that could work.

Make a paste by stirring a few drops of water into a couple of spoonfuls of baking soda. Evenly coat the bottom of your pot with the paste, cover it, and let it sit out on your counter overnight. (Try this method on stains on the exterior of the pot, as well.)

The next morning, use a wooden spoon to scrape up the burnt gunk. Once you think you've got most of it off, rinse out the paste from the pot and use dish soap and an abrasive sponge to clean it out and rub away any remaining marks. Feel free to repeat the process until you have the desired results.

If this still doesn't work for you, please feel free to reach out to us at [email protected]! If you include your order number (or the e-mail you used while placing your order) we can look at what other tricks we may have up our sleeve.

All our best!
- The Care Team
 
Nancy February 6, 2020
A few more thoughts.
The pot us (temporarily, we hope) disfigured.
But is still probably functional.
Have you asked Staub about the stain removal and continued functionality? Uf not, contact them.
If pot is enabled on inside (looks like it), soak with a dilute solution of bleach and water overnight. Effectiveness will depend on whether the burn is shallow or deep.
Good luck in fixing this.
 
Nancy February 6, 2020
Typing errors.
Should read: if pot is ENAMELED
 
Pilar February 7, 2020
thank you! what ratio of bleach to water? and yes, I reached out to staub, still waiting to hear back...
 
Nancy February 7, 2020
Pilar ... yse about 1 part bleach and 2 parts water. See cook's illustrated online for more directions on maintaining enameled pots.
Good luck.
 
Wendy February 6, 2020
I have heard that submerging a dryer sheet in warm water in the pot and soaking overnight works. Be sure to wash and rinse the pot well afterward.
 
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